On88 is committed to protecting the privacy and security of every member's personal information. Read our privacy policy to understand how your data is handled with full responsibility.
Updated: 1 January 2026Your data is protected by 256-bit SSL encryption at all times, including during login, transactions and account reviews.
This Privacy Policy explains how on88 ("we", "Platform" or "on88") collects, uses, stores and protects your personal information when you use our website, mobile app or any of our services.
This document applies to all users accessing the on88 platform, including unregistered visitors, registered members and active players. By using the on88 platform, you acknowledge that you have read and understood this Privacy Policy.
This Privacy Policy should be read together with Terms and Conditions on88 which together form the complete agreement governing your use of our platform.
On88 only collects information necessary to operate your account securely and deliver the best gaming experience. The following are the categories of data we collect:
| Data Category | Examples of Information | Primary Purpose |
|---|---|---|
| Identity Information | Full name, date of birth, identification card number | Identity verification (KYC) & age eligibility |
| Contact Information | Email address, phone number, mailing address | Account & customer support communications |
| Financial Information | Bank account details, e-wallet information, transaction history | Deposit & withdrawal processing |
| Usage Data | Game history, session duration, pages visited | Platform improvement & fraud detection |
| Technical Data | IP address, browser type, device type | Platform security & performance |
When you browse the on88 platform, certain technical information is automatically collected by our systems to ensure platform security and performance, including:
On88 uses your personal data for legitimate purposes that are necessary to operate the platform properly. We do not use your data for purposes beyond the scope stated here without obtaining your consent first.
On88 may send you promotional information and exclusive offers via email or in-app notifications, but only if you have consented to receive marketing communications during the registration process or subsequently through your account settings. You may withdraw this consent at any time.
Your personal data security is on88's highest priority. We continuously invest in cutting-edge security infrastructure to ensure your information is always protected from cyber threats and unauthorized access.
Additional security measures we practice include:
On88 does not sell, rent or share your personal information with third parties for marketing purposes. However, there are limited situations where data must be shared with certain parties in order to operate our services properly:
To process your deposits and withdrawals, we need to share the necessary transaction information with accredited payment service providers such as FPX gateways, e-wallet providers and banks. This sharing is limited strictly to the data required to complete the transaction.
Some game providers integrated within the on88 platform may require basic account information for the purpose of game session verification. Data shared is kept to a minimum and is subject to strict confidentiality agreements.
On88 will disclose personal data when required by law, court order or directive from a relevant regulatory authority. In such situations, we will notify you where permitted to do so by law.
On88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small data files stored on your device when you browse our website.
You can manage cookie settings through your internet browser preferences. Please note that disabling essential cookies may affect certain functions of the on88 platform.
On88 only retains your personal data for as long as it is needed for the purposes stated in this Privacy Policy or as required by applicable law.
If you request account closure, on88 will delete or anonymize your personal data within a reasonable timeframe, subject to any retention obligations required by law.
As an on88 member, you have certain rights regarding your personal data. on88 respects and facilitates the exercise of these rights:
You have the right to request a copy of the personal data we hold about you. This request will be processed within 14 business days.
If the data we hold is inaccurate or outdated, you may request a correction through your account settings or by contacting customer support.
You may request the deletion of your personal data, subject to any legal retention obligations that apply at the time of the request.
You may object to the processing of your personal data for direct marketing purposes at any time, without any conditions.
You have the right to receive your personal data in a machine-readable format for the purpose of transferring it to another service.
In certain circumstances, you may request that we restrict the processing of your data while a dispute is being resolved.
The on88 platform is strictly for adults aged 18 and above. on88 does not knowingly collect or process personal data from individuals under the age of 18.
If we discover that personal data belonging to someone under the age of 18 has been collected without our knowledge, we will take immediate steps to delete that data and close the account in question.
On88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, legal requirements or platform technology developments.
Any significant changes to this Privacy Policy will be communicated to you via in-platform notifications or email at least 14 days before the changes take effect. The "Updated" date at the top of this page will always reflect the most recent revision date.
Your continued use of the on88 platform after any Privacy Policy changes take effect will be considered your acceptance of the revised privacy terms.
If you have any questions, concerns or requests regarding this Privacy Policy or how on88 handles your personal data, our team is available to assist you 24 hours a day, 7 days a week.
You can reach the on88 Data Protection Officer team via live chat available directly on the platform. Our team will respond to privacy-related inquiries within 5 business days.
For formal complaints regarding data protection, please clearly state that your request is privacy-related so it can be routed to the responsible team more quickly.
On88's Privacy Commitment
Privacy is more than a legal term to us — it is a responsibility we take seriously for the trust of every on88 member.
All data transmitted between your device and on88 servers is protected with 256-bit SSL encryption — the same level of protection used by Malaysia's major banks to secure your online transactions.
On88 has never and will never sell your personal information to advertisers, data brokers or any third party for commercial purposes. Your data belongs to you, and we respect this principle in full.
Only authorized on88 staff who require access to your data are permitted to do so. All access is logged and regularly audited to ensure no misuse occurs.
Through your on88 account settings, you can manage communication preferences, update personal information, and request data deletion with ease. You have full control over your data.
On88's security infrastructure is reviewed regularly by independent cybersecurity experts. These audits ensure our data protection systems stay current with the latest developments in cyber threats.
We have written this Privacy Policy in clear, plain language, without complex legal jargon. You have the right to know how your data is used, and we are committed to being transparent about this.
FAQ
Privacy Assured, Gaming Secured
Your personal data is fully protected by on88's industry-grade security systems. Register today and experience a gaming platform that puts privacy and member trust first.